Question- What are the benefits and impacts of e-commerce on travel and tourism industry?

Ans.

Benefits and Impacts of E-commerce
on Travel and Tourism Industry

The Internet is having a profound impact on the travel and tourism industry. The Internet is restructuring tourism distribution channels and the tourism industry itself. The use of internet in developed countries for purchasing tourism products is increasing dramatically. Internet is an effective tool to promote and open up new opportunities for travel and tourism industry sector. though e-commerce. There are many advantages of using internet in tourism as it is fast and makes it easy to access destination, receive price, search popular destinations and get information about destination, etc. and it also generates income for people.

Following are the benefits for tourism enterprise to use e-commerce:

(i) Saves time for providing tourism services.

(ii) Provides customized and specialized tourism products and services

(iii) Reduces operating cost
(iv) Provides convenience for customers
(v) Expandes choices by customers
(vi) Creates markets

(vii) Provides easy access to information on tourism products and services.

(viii) Provides better information on tourism products and services

(ix) Simplifies the process business.
(x) Interactes with business partners
(xi) Founds new business partners

(xii) Establishes interactive relationship with customers

(xiii) Improves customer services

(xiv) Improves image and public recognition of the tourism enterprise.

...Prev | Next...