Question- What are online travel and tourism services? Discuss the benefits and effect of e-commerce on travel industry.

Related Short Answer Questions
1. What are online travel and tourism services?

Ans.

Online Travel and Tourism Services

The tourism product has a special feature that has thrust it into the forefront of the e-commerce revolution: at the point of sale tourism is little more than an information product. Travellers pay up front for travel services and in exchange for cash, they receive yet more information; reservation, tickets etc. While price and customer service during the booking procedure are increasingly competitive factors, tourism procedures and intermediaries are increasingly competing on the confidence in the customer directly through the quality of the information they provide. The Internet can satisfy this need.

In present time, tourism industry is one of the backbones of economy in developed, developing and underdeveloped countries and one of the major sources of foreign exchequer. This industry is growing very rapidly and millions of people are associated with this Industry.

...Prev | Next...