Question- What are the goals/objectives of E-commerce?

 Ans.

Goals/Objectives of E-commerce

There are as under-

1. Through E-commerce, orders for the products or services can be generated anytime and form anywhere, without any human intervention. It gives a big boost to existing sales volume.

2. E-commerce enables cashless transactions with use of credit cards, debit cards, smart cards, electronic fund transfers (EFT), electronic cheque etc. via bank's website and other modes of electronic payment.

3. E-commerce enables the business to remain available to its customers anytime and from anywhere 24x7. It automates the business of enterprises and the way they provide services to their customers.

4. E-commerce provides various ways to provide pre-sales and post- sales assistance to better give services to the customers.

5. E-commerce provides ways for faster, efficient and reliable communication with customers and partners.

6. E-commerce increases the reach of advertising of products and services of businesses. It also helps in better marketing management at a very low cost.

7. E-commerce automates inventroy management. Reports get generated instantly whenever required. Inventory management becomes very efficient and easy to maintain.

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